Where Does RingCentral Store Data on Desktop?
RingCentral desktop app stores Electron app data, logs and cache in the user profile. Meeting recordings save to a separate folder chosen in settings.
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On Windows the app keeps user data under AppData Roaming and Local folders for RingCentral. On macOS the equivalent location is Application Support under the user Library.
Recordings and downloads use configurable folders, commonly under Documents. The recording path can be checked in the app under Settings and Video meeting settings.
Where RingCentral stores this, by platform
C:\Users\<username>\AppData\Roaming\RingCentral
Electron user data. Holds config files such as recordings config json, logs, Cache and Code Cache. Hidden by default. No admin rights needed for the current user profile.
C:\Users\<username>\AppData\Local\RingCentral
Local app data and updater data. Used for cached binaries and logs. Quit the app before manual cleanup.
C:\Users\<username>\Documents\RingCentral\Recordings
Common default area for local meeting recordings. Exact folder is configurable. Confirm in Settings, Video tab, Recording tab, using Open.
/Users/<username>/Library/Application Support/RingCentral
Electron user data on macOS. Holds configs, logs and cache. Library is hidden by default. Use Go to Folder in Finder to open it.
/Users/<username>/Documents/RingCentral/Recordings
Common default area for local meeting recordings on macOS. Exact folder is configurable in app settings. Path varies if the user changed the download location.
Frequently asked questions
How do I find my local RingCentral recording?
Open RingCentral settings, go to Video, open Video meeting settings, then open the Recording tab and select Open next to the path. The system file manager opens the current folder.
Where is RingCentral cache on Windows and Mac?
On Windows check AppData Roaming RingCentral and AppData Local RingCentral. On Mac check Library Application Support RingCentral. Quit the app before clearing cache folders manually.
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